FOSInfo AI-powered support
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AI customer service platform

Your WhatsApp,
finally under control

One shared inbox for your whole team, with AI that replies instantly, books appointments, collects payments and never leaves a customer hanging. We install it, set it up and keep it running. You just talk to customers.

Clinics · Law firms · Retail · City halls · Guesthouses · Carriers · Ports · Mining · Waste · Agribusiness · Wholesale · Sales teams
What changes in your operation
Response
24/7
AI answers after hours
Go-live
48h
up and running, set up by us
Team
One inbox
your whole team, working together
History
100%
off personal phones
Automatic booking, confirmations and reminders
Payments via PIX (Brazil's instant payment system), boleto and card inside the chat
Reports on conversations, conversion and response time
No per-contact fees and nothing charged for volume

One place. Every channel you need to keep organized.

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Who it's for

Built for teams doing customer service on WhatsApp every day

The setup adapts to your business: flows, AI and reports arrive ready-made for your use case.

And your business?

Don't see your industry? The platform is configured to fit: tell us how you work today and we'll map your scenario.

Talk to us
How we help
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What usually happens today

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The result with FOSInfo
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What we set up for you
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What's inside

Not just a WhatsApp shared inbox with AI

It's your entire operation in one place: support, scheduling, selling, billing, contract signing and team oversight. Everything is part of the platform, activated in stages.

Every conversation in one place
WhatsApp via QR or the official Meta API, on the same number if you need it
Instagram, Messenger, TikTok, Telegram, SMS, email and website chat
Voice calls, with recording and transcription
Queues, routing, SLAs, internal notes and quick replies
AI that acts, not just replies
An agent trained on your documents, catalog and tone of voice
Takes real action: books appointments, sends charges, updates records
You choose whether it acts on its own or asks for approval first
Performance reports for the AI agent
Sell and get paid in the chat
Catalog with prices and photos, orders closed right in the chat
Payments via PIX, boleto and card (Asaas and Mercado Pago)
Subscriptions and recurring billing
Abandoned cart and lost-sale recovery
Scheduling and signed contracts
Public booking page, synced with Google Calendar
Automatic reminders and confirmations, with deposits or upfront payment
Contracts with e-signature and A1 digital certificate
Public page to validate the signed document
Sales team in full control
CRM with kanban, per-rep portfolios and goals
Leaderboards, commissions and a real-time results board
Automatic follow-up that rewarms whoever went quiet
Tasks, internal chat and team shift scheduling
Marketing & growth
WhatsApp and SMS campaigns to your contact lists
Meta ads that land straight in the chat, with attribution
Signup forms and lead capture
Social media post publishing and scheduling

All of this is part of the platform, but nobody switches everything on at once. You start with the essentials and activate each module in planned stages, when your operation is ready. In the briefing we define what goes live at rollout and what comes in later stages, as extra projects outside the briefing, in the order that pays off fastest for your business.

Two deployment models

On our infrastructure or on a server all your own

The platform is the same. What changes is where it runs, the address you access it from and how much of the infrastructure is exclusively yours.

On our infrastructure
most affordable
yourcompany.fosinfoai.app

Your company gets its own environment inside the FOSInfo infrastructure, managed and monitored by us.

Data isolated per company, with backups and monitoring handled by us
No server to hire, no separate infrastructure cost
Live within 48 hours
Recommended for practices, offices, stores, guesthouses and teams of up to ~4 agents.
Dedicated server
your domain
chat.yourcompany.com

A dedicated install, on your own domain and an exclusive server, with nothing shared with other customers. The environment is yours to use while your monthly subscription is active: server, platform and management are all part of it; when it ends, the environment is decommissioned and your data is exported and handed over.

A dedicated VPS, sized for your volume and already included in the monthly fee
Custom integrations and your own retention policies
Ongoing management, updates and monitoring by us
Built for large-scale operations: city halls and public agencies, mining companies, ports, carriers, agribusinesses, waste management firms, distributors, multi-location clinics and large sales teams.
LGPD

Customer data on WhatsApp, minus the compliance headache

LGPD (Brazil's data protection law, similar to GDPR) compliance is built into the platform. No extra module, no consultants needed to stay compliant.

A customer asked for their data

Instead of days digging through conversation after conversation, you generate a package with everything your company holds on that customer. If they ask to be forgotten, it is erased for good, with a record that it was done.

Sharing your screen in a meeting

One shortcut blurs names, phone numbers, messages and amounts on screen. Train your team or walk someone through the operation without exposing a single customer. Nothing is deleted: it all comes back when you switch it off.

Need proof in a lawsuit

A conversation can be frozen against any deletion until the case is closed. And the history is recorded in a way nobody can alter afterwards, not even an admin: if someone tries, verification flags it.

The technology behind it
Merkle tree HMAC-SHA256 External checkpoints
Every record is signed and chained to the one before it. Tampering with one breaks the entire chain, and that stands as forensic evidence.
Each customer's consent recorded from first contact, with channel and evidence
Old conversations deleted on their own, on the schedule you define
Who logged in, what changed and what was deleted: everything with author and timestamp
If LGPD is a requirement in your operation, it is worth seeing this running against your own scenarios.
Pricing

Build your plan in real time

Pick the deployment, how many WhatsApp numbers and how much AI you use. The price shows up instantly, with no drawn-out proposal.

Your operation live pricing

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Each number has its own inbox, teams and service queues. The plan includes up to 2 WhatsApp numbers plus 1 additional channel (such as Instagram, email or website chat), subject to integration compatibility and the implementation scope.

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Support seats: up to 5 agents are already included. We only count users who actually handle customer conversations. Administrative, management, supervision or finance profiles that don't regularly serve customers can be enabled at no extra cost, as agreed in the briefing.

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Just to estimate usage. AI is billed per use and never part of the monthly fee.

AI runs on our provider infrastructure, with models and rate limits that only our volume unlocks. You never open a provider account or manage API keys: usage is metered and billed separately, monthly or quarterly, as agreed in your contract.
On the dedicated server, the VPS is already part of the monthly fee: sized, managed and monitored by us, active while your subscription is current. You never hire or administer a server.
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flat fee, no AI bundled in · + one-time setup of {{ setupBRL }}
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AI usage · not in the monthly fee
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Estimate for {{ convosLabel }} conversations/month, billed separately, monthly or quarterly. It varies with the model used (OpenAI, Anthropic, Google and others) and the providers' price lists. Use less, pay less; in an idle month, AI costs nothing.
Included in your setup briefing scope
Training for your team's key users
Connection and setup of your service channels
AI trained on your business context and tone of voice
Service flows, queues and team routing
Reports and dashboards configured for your business
AI agent, automations, CRM and billing: in the briefing we define which ones go live at rollout. The rest are activated later as extra projects, outside the briefing, with scope, timeline and price agreed upfront.

Monthly or annual contract, with a 6-month minimum term for setups that require heavier rollout. We issue an invoice. For city halls and public agencies, we review each procurement process case by case.
Essential
on our infrastructure · yourcompany.fosinfoai.app
$148
/month
+ $388 one-time setup
Up to 2 WhatsApp numbers, 5 agents and 1 additional channel
Essential scope deployed from the briefing; AI is pay-per-use
Infrastructure, backups and updates on us
most popular
Professional
on our infrastructure · bigger team
$288
/month
+ $488 one-time setup
Up to 2 WhatsApp numbers, 15 agents and 1 additional channel
AI billed per use, separate from the monthly fee
Flows and reports from the scope defined in the briefing
Dedicated
your domain · dedicated VPS
$488
/month
starting at · + $788 one-time setup
Dedicated server and your own domain, under your brand
Numbers, agents and channels according to the sizing
Monitoring, SLA and integrations quoted by scope
Terms
Contract. Monthly or annual, with a 6-month minimum for setups with heavier rollout. Extra agents and numbers are billed per unit.
License. A subscription to use the platform, valid while the contract is active. It is not a sale or transfer of the software. Setup delivers the essential scope defined in the briefing; additional modules are activated later as extra projects, outside the briefing (mini-projects with scope, timeline and price agreed upfront), so the operation can grow without turning into chaos.
AI. Never part of the monthly fee: metered by use and billed separately, monthly or quarterly, per contract.
No fine print

What's included and what's billed separately

Everything you need to know before you sign, with no surprises on the bill.

Already in the price
Unlimited contacts and conversations: we never charge per contact or per volume
Rollout of the scope defined in the briefing: channels connected, flows and queues configured, AI trained on your context, reports ready and key-user training *
A license to use the platform while your subscription is active. We start with the essential scope; the remaining modules come later, as extra projects outside the briefing *
Infrastructure, backups, updates and monitoring, including the VPS on the Dedicated plan
Hands-on support from people who know your operation
Invoice and contract. Public procurement processes are reviewed case by case
*
Signing up is not the same as switching everything on from day one. AI agents, automations, CRM and billing take real work to get right: in the briefing we agree on which of them go into the rollout and how deep. The rest are activated later as extra projects, outside the briefing: mini-projects with scope, timeline and price defined before work starts.
Billed separately

Items that vary with your usage, always agreed on beforehand.

AI usage
AI runs on our provider infrastructure, so you never open an account or manage API keys. Usage is metered and billed separately, monthly or quarterly, as agreed in your contract. In an idle month, AI costs nothing.
Extra agents and numbers
Billed per unit, activated on the spot. Add and remove them as the season demands. Only users who handle conversations are counted; administrative profiles can be enabled at no extra cost, as agreed in the briefing.
Instagram, Messenger and official integrations
These require app approval from the provider. We handle the process as a consulting service. On the official WhatsApp API, Meta charges for templates and conversations at its own rates; that cost is passed through as usage.
Integrations with your systems
ERP, medical records, POS or in-house software: development and API call volume are quoted by scope, always agreed upfront.
Whatever was not in the briefing
Requests beyond the documented scope (new flows, channels, AI training or configurations) become a mini-project: scope, timeline and price agreed before work starts. Nothing lands on your bill by surprise.

Let's see your WhatsApp working like this

A 20-minute conversation: you show us how you handle customers today, and we show you the platform running on your scenario. Live within 48 hours of sign-off.